We understand the importance of the right product and the right fit, and we want you to love your Minina You product. Simply email us within 15 days at firstname.lastname@example.org and we will send you a label so you can return it by dropping it at any USPS, excluding sale items. The following requirements must be met on returns:
- Item must be unworn and in original condition.
- Item must be returned in original packaging,
- Item have been worn, marked or used, a refund will not be processed and the return shipping fee will be payable by the customer.
- If the item or items do not meet any of the above requirements customer will be charged in full.
Exchanges are no problem at all. Simply email us with your exchange request. We will hold the goods for 7 days. Once we have the returned item, and it meets our return criteria, we will gladly send your selected purchase. Minina You offers one time free postage charge. Therefore for exchanged items more than once on the same order, you will be charged the flat rate of $8.00 for delivery and handling.
Discounted items cannot be returned even for incorrect sizing, or change of mind, as they are offered at a greatly reduced price and will not be restocked.